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What you didn’t know about change management in agile product delivery
In most agile project delivery methodologies there is a clear absence of the specific roles and deliverables of the...
The Ultimate Guide to Data (vs. methodology) Driven Change Approach
Most change practitioners follow a standard change approach. For the past 20 years popular change...
Data-driven change environment (infographic)
Data is king. This is especially in current times of uncertainty. With data comes power, influence and outcomes. Lots...
The one approach every initiative should incorporate post-Covid
The past 1.5 years has been super challenging for most organisations. The constant stop and start...
Behavioural science approach to managing change
Adopting a behavioural science approach to managing change means leveraging scientific research about human behaviours...
Aversion to loss – Knowing how this works can prevent change resistance
Research on aversion to loss can explain why people don't want to change. I spoke with senior fellow, anthropologist...
User onboarding is a process
Traditionally in change management, there are key 'events' that we pin our change strategy on when it comes to getting...
User-centric view of change impact
Change practitioners usually classify different change impacts into people, process, technology and customer. Then,...
Case Study: How a major financial services firm boosted business performance
In the beginning, most users of The Change Compass think it's about using data to inform business understanding and...