This is the 2nd benchmarking report on change practices across the globe. In this exclusive benchmarking study we focused on a small select group of organisations across multiple industries across the globe to understand their organisational change practices. We compare the results of this study versus that carried out 2 years ago to examine any trends in organisational practices.

The key topics we benchmarked in this study include:

1. Change analytics – How organisations use change data to support their change work

2. Business change capability – How organisations go about building and developing change capability

3. Change portfolio management – How organisations manage a set of change initiatives

4. Project delivery – How organisations support project delivery from a change management perspective.

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