Measuring change is not just an activity, it is about achieving a change outcome. The particular outcome can range from understanding how ready stakeholders are for the change, how change mature they are, whether they have adopted the change, or whether...
From the beginning of civilizations, storytelling is a way to help us understand what is happening. In caveman paintings, the pictures reveal a lot about the significance of the pictorial story and the message being conveyed. Cave art is...
Most change practitioners follow a standard change approach. For the past 20 years popular change management content have focused mainly on one part of the discipline – change methodology. As a new-ish discipline there has been a big demand for...
Without a clear oversight of a collection of changes that are constantly moving. It is almost impossible even with agile to effectively lead and embed changes effectively.
Leading change as we know it will no longer be the same. Our audience has changed. Our industries have changed. The way people work is changing. The way to engage people is changing. And change has to change as well. I recently spoke with a manager from a government...
In almost every change initiative there is an element of behaviour change. For some initiatives the behaviour change required is large and complex whilst for others it cane be as small as pressing different buttons and using a different user...
Disruptions are all around us. First, the various disruptions with Covid on all aspects of people’s lives around the globe. Now we have the riots across the US as well as other countries about racial inequality. With these, we have the backdrop of...
During Covid organisations are re-planning their initiatives to better cater for the various impacts on people and business capacity. We have summarised key steps in change re-planning during Covid using The Change Compass in this 1-pager infographic. Follow the step...
"When disaster strikes, it tears the curtain away from the festering problems that we have beneath them," Obama Most of the world is now shrouded in a thick cloud that is the coronavirus. It is shaping a lot of our daily lives, from shopping, travelling,...
The agile way of implementing changes has been popular for quite a number of years among a range of companies, from small startups through to large corporations. Most agile methodologies do not address the role of change management explicitly as a function. However,...
A lot of change practitioners are extremely comfortable with saying that change management is about attitudes, behaviours, and feelings and therefore we cannot measure them. After all, a lot of change practitioners are more interested in people than numbers. This...
Designing a change journey is a design process. Like in any design processes, you need to know intimately the impacted people you are working with, the world they are in and their expectations and behaviours. In this way, design is about anticipating and shaping the...