Designing change

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Data-driven change environment (infographic)

Data-driven change environment (infographic)

Data is king. This is especially in current times of uncertainty. With data comes power, influence and outcomes. Lots of disciplines have leveraged the power of data to drive better outcomes. Marketers would not dream of doing any part of their job without data....

Behavioural science approach to managing change

Behavioural science approach to managing change

Adopting a behavioural science approach to managing change means leveraging scientific research about human behaviours and using this to better manage change. A lot of the common practices in change management are not always based on scientific research. What is...

User-centric view of change impact

User-centric view of change impact

Change practitioners usually classify different change impacts into people, process, technology and customer. Then, there is a great effort and focus placed on describing exactly what the change is from a project or program perspective. These can include the processes...

Infographic – Gamification for change delivery

Infographic – Gamification for change delivery

Are you looking for quick practical ways to gamify change delivery to improve engagement? Thanks to Covid we can no longer rely on traditional ways of delivering change. Don't fret! There are many ways in which we can use proven ways to engage all types of users...

Why change communications are often designed to fail

Why change communications are often designed to fail

Communication is an absolutely critical part of your change initiative.  In every part of the change initiative, communication is a must-have.  Too much and you may overwhelm your stakeholders.  Too little and you may not get traction or...

The forest fungi and the secret power of change networks

The forest fungi and the secret power of change networks

This is a picture that I took when I was doing a 5-day hike in the south west of Tasmania called the Western Arthurs region.  This was a hike that I did 4 years ago prior to some of the worst bushfires of Tasmania where significant portions of beautiful...

How good change practitioners can become invisible heroes

How good change practitioners can become invisible heroes

As change practitioners we often feel that we create the success behind the scene.  We design great change experiences, and if all goes well, then people won’t notice it.  By this, I mean that if the impacted person has a smooth experience, and that there...