The various types of change data available is like an iceberg. Most people only see the small part of the surface of data types such as training completion rate or change heatmap. There is a lot more beneath the surface. Download our Change Data Iceberg diagram to find out more …
The Hidden Dangers Lurking in Your Change Management Performance Metrics
Performance metrics are the compass that guides change practitioners through complex transformation initiatives. Yet despite their critical importance, many organisations unknowingly employ flawed metrics that provide misleading insights and potentially sabotage their...