Case studies

Latest Blogs

Case Study – Embedding change within general business management

Case Study – Embedding change within general business management

In the rapidly evolving landscape of financial services, organisations face significant challenges due to regulatory and technological changes. A large financial services corporation has recognised the need for an integrated approach to change management reporting,...

Driving Cultural Change at Manulife: Insights from CEO Richard Bates

Driving Cultural Change at Manulife: Insights from CEO Richard Bates

https://www.youtube.com/watch?v=3n-DAdJfvoI Cultural change is among the most ambitious and misunderstood undertakings in organisational life. It is invoked frequently — in strategy documents, in transformation programmes, in leadership town halls — and it is achieved...

Demonstrate the value of managing change – Case study 3

Demonstrate the value of managing change – Case study 3

Turning change chaos into competitive advantage: How a leading insurer mastered peak change with The Change Compass In today’s fast-paced business environment, change is the only constant - especially in highly regulated, customer-facing sectors like insurance. But...

Demonstrate the value of managing change – Case Study 2

Demonstrate the value of managing change – Case Study 2

Clearing the runway for change: A sales function success story Managing change is not just about launching new projects, but also about fitting those changes into the day-to-day operations of the business, especially in high-pressure environments like sales. This was...

Demonstrate the value of change – Case Study 1

Demonstrate the value of change – Case Study 1

A single view of change: How a bank protected customers and unlocked new value Managing change in the financial sector is always a complex task, but the lessons from one leading bank stand as a powerful example of how clarity, collaboration, and customer-centric...