Case studies

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Case Study – Embedding change within general business management

Case Study – Embedding change within general business management

In the rapidly evolving landscape of financial services, organisations face significant challenges due to regulatory and technological changes. A large financial services corporation has recognised the need for an integrated approach to change management reporting,...

Driving cultural change at Manulife

Driving cultural change at Manulife

Ever wondered how an effective senior leader drives cultural change? What are some of the mechanisms and steps in which to truly influence and materialise targeted cultural behaviours over time? Watch our exclusive interview with the CEO of Manulife Philippines...

Demonstrate the value of managing change – Case study 3

Demonstrate the value of managing change – Case study 3

Turning change chaos into competitive advantage: How a leading insurer mastered peak change with The Change Compass In today’s fast-paced business environment, change is the only constant - especially in highly regulated, customer-facing sectors like insurance. But...

Demonstrate the value of managing change – Case Study 2

Demonstrate the value of managing change – Case Study 2

Clearing the runway for change: A sales function success story Managing change is not just about launching new projects, but also about fitting those changes into the day-to-day operations of the business, especially in high-pressure environments like sales. This was...

Demonstrate the value of change – Case Study 1

Demonstrate the value of change – Case Study 1

A single view of change: How a bank protected customers and unlocked new value Managing change in the financial sector is always a complex task, but the lessons from one leading bank stand as a powerful example of how clarity, collaboration, and customer-centric...