Ask most change managers what data they collect, and the answer tends to follow a familiar pattern: training completion rates, survey scores, maybe a post-go-live adoption dashboard. Ask them what they do with it, and the answer is often some version of "report...
It used to be that change management is the ‘poor’, neglected cousin of other disciplines in terms of access to functional software to assist in its performance across every aspect of change and risk management. There is a wide range of software available for a range...
Managing multiple changes simultaneously is not an edge case in enterprise transformation. It is the norm. Most large organisations are running ten, twenty, or more concurrent change initiatives at any point in time. The assumptions that change practitioners rely on...
As digital acceleration and stakeholder scrutiny intensify, change leaders can no longer rely on gut feelings or generic feedback. The discipline is undergoing a seismic shift—from qualitative storytelling to quantifiable impact. Here’s why measurement is now the...
Transformation and change professionals often find themselves in the position of defending the value of change management. Despite the critical role that change management plays in ensuring successful project outcomes, many stakeholders remain sceptical. Some view it...