Roles in change governance: Infographic

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Enterprise change management frameworks and processes

Enterprise change management frameworks and processes

What is enterprise change management? Enterprise change management represents a fundamental evolution beyond traditional project-based change approaches. Rather than treating change as a series of isolated initiatives, enterprise change management (ECM) establishes...

Designing quality change experiences

Designing quality change experiences

Successfully achieving business outcomes through change requires good people change experiences. A positive employee change experience means that he/she is more likely to be engaged and more able to deliver a great customer experience. This focus on people-centred...