Change Initiatives

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Why change communications are often designed to fail

Why change communications are often designed to fail

Communication is an absolutely critical part of your change initiative.  In every part of the change initiative, communication is a must-have.  Too much and you may overwhelm your stakeholders.  Too little and you may not get traction or...

The ultimate guide to measuring change

The ultimate guide to measuring change

 easil A lot of change practitioners are extremely comfortable with saying that change management is about attitudes, behaviours, and feelings and therefore we cannot measure them. This metaphor that change management is ‘soft’ extends into areas such as leadership...

I discovered these 5 surprises in managing an agile digital project

I discovered these 5 surprises in managing an agile digital project

As someone who is normally overseeing the change management side of large programs and portfolios, I now find myself being in the shoes of a project manager. Here’s the background. I now manage a digital software-as-a-service business (The Change Compass) aimed at...

The death of the change heat map

The death of the change heat map

Change heatmaps are considered valuable by many organizations struggling with facing too much change. Heatmaps are easy to understand and people intuitively get heatmaps without much explanation. The darker colours are bad, or too much change. The lighter colours are...

Designing quality change experiences

Designing quality change experiences

Successfully achieving business outcomes through change requires good people change experiences.  A good employee change experience means that he/she is more likely to be engaged and more able to deliver a great customer experience. How does one go about designing and...

How to drive change positively

How to drive change positively

A lot of change management approaches are based on viewing change as negative and how to manage this negative experience.  The super popular Kubler-Ross model was used to explain the grieving process and later became adopted as a change model.  Kubler-Ross developed...

5 things Eames taught me about agile project delivery

5 things Eames taught me about agile project delivery

Recently I was reading about the creative process of Ray and Charles Eames, the couple who epitomized modern furniture design in the 1940s-60s. I was immediately struck by how many agile concepts were championed by Eames all those years ago. What we now know to be the...