The past 1.5 years has been super challenging for most organisations. The constant stop and start interruptions of Covid has taken a toll on most employees. One minute we are going back to work the next minute we are not. One minute we...
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Behavioural science approach to managing change
Adopting a behavioural science approach to managing change means leveraging scientific research about human behaviours and using this to better manage change. A lot of the common practices in change management are not always based on scientific research. What is...
Aversion to loss – Knowing how this works can prevent change resistance
Research on aversion to loss can explain why people don't want to change. I spoke with senior fellow, anthropologist and ex-Inteller Tony Salvador. It sounds completely illogical but true .... People would be more concerned about losing something than gaining...
User onboarding is a process
Traditionally in change management, there are key 'events' that we pin our change strategy on when it comes to getting users to use a new system. These include town halls, leader-led team sessions, and training sessions. We anticipate that after these events that...
User-centric view of change impact
Change practitioners usually classify different change impacts into people, process, technology and customer. Then, there is a great effort and focus placed on describing exactly what the change is from a project or program perspective. These can include the processes...
Why you shouldn’t always follow a change management process
On Google the 2nd most search term in change management is ‘change management process’. Users are keen to understand a standard formula that they can apply to manage any change. Most users are looking for something simple, clear and lay out a step-by-step process that...
Infographic – Gamification for change delivery
Are you looking for quick practical ways to gamify change delivery to improve engagement? Thanks to Covid we can no longer rely on traditional ways of delivering change. Don't fret! There are many ways in which we can use proven ways to engage all types of users...
10 ways you can easily gamify your change interventions and get immediate results
Gamification is the application of game elements to non-game activities. Whilst gamification has been around for a long time, it is only recently that it has been formalised as a structured method to achieve specific outcomes. We see the application of...
Positive or negative change
https://youtu.be/sCSt11ZerhQ Check out our video that explains whether it makes sense to rate changes as positive or negative.
New vs. old change management models
A lot of popular change management models are old models, many of which have been shown by research to have limited efficacy in the business world. Never the less, some of these models are still referred to as the core 'pillars' of change management. What are newer...
Change Outcome Design Success? One LEGO brick at a time!
Change Outcome - Virtually all organisations are undergoing change. Especially right now, with the impacts of Covid, companies are now challenged with multiple layers of driving change simultaneously. What is applicable in this situation is not about a particular...
Change Deliverables Structure
Eventually, each change deliverable contributes to the next, resulting in a detailed change plan. The change plan is a culmination of a detailed understanding.