It is 2022 and a year ago most of us were praying for the end of Covid so that we can move back to ‘normal’. One year on, here we are again. Covid disruptions are even more severe and widespread. Not only are we still amidst continuous business disruptions compared...
Often we hear change practitioners call out the challenges of working with organisations that are not change mature. Yes it is easier for change practitioners to work within organisations that are more mature in managing change. This means that...
Most change practitioners follow a standard change approach. For the past 20 years popular change management content have focused mainly on one part of the discipline – change methodology. As a new-ish discipline there has been a big demand for...
Data is king. This is especially in current times of uncertainty. With data comes power, influence and outcomes. Lots of disciplines have leveraged the power of data to drive better outcomes. Marketers would not dream of doing any part of their job without data....
The past 1.5 years has been super challenging for most organisations. The constant stop and start interruptions of Covid has taken a toll on most employees. One minute we are going back to work the next minute we are not. One minute we...
Adopting a behavioural science approach to managing change means leveraging scientific research about human behaviours and using this to better manage change. A lot of the common practices in change management are not always based on scientific research. What is...
Research on aversion to loss can explain why people don't want to change. I spoke with senior fellow, anthropologist and ex-Inteller Tony Salvador. It sounds completely illogical but true .... People would be more concerned about losing something than gaining...
Traditionally in change management, there are key 'events' that we pin our change strategy on when it comes to getting users to use a new system. These include town halls, leader-led team sessions, and training sessions. We anticipate that after these events that...
Change practitioners usually classify different change impacts into people, process, technology and customer. Then, there is a great effort and focus placed on describing exactly what the change is from a project or program perspective. These can include the processes...
On Google the 2nd most search term in change management is ‘change management process’. Users are keen to understand a standard formula that they can apply to manage any change. Most users are looking for something simple, clear and lay out a step-by-step process that...
Are you looking for quick practical ways to gamify change delivery to improve engagement? Thanks to Covid we can no longer rely on traditional ways of delivering change. Don't fret! There are many ways in which we can use proven ways to engage all types of users...
Gamification is the application of game elements to non-game activities. Whilst gamification has been around for a long time, it is only recently that it has been formalised as a structured method to achieve specific outcomes. We see the application of...