Change approach

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Behavioural science approach to managing change

Behavioural science approach to managing change

Adopting a behavioural science approach to managing change means leveraging scientific research about human behaviours and using this to better manage change. A lot of the common practices in change management are not always based on scientific research. What is...

User onboarding is a process

User onboarding is a process

Traditionally in change management, there are key 'events' that we pin our change strategy on when it comes to getting users to use a new system. These include town halls, leader-led team sessions, and training sessions. We anticipate that after these events that...

User-centric view of change impact

User-centric view of change impact

Change practitioners usually classify different change impacts into people, process, technology and customer. Then, there is a great effort and focus placed on describing exactly what the change is from a project or program perspective. These can include the processes...

Why you shouldn’t always follow a change management process

Why you shouldn’t always follow a change management process

On Google the 2nd most search term in change management is ‘change management process’. Users are keen to understand a standard formula that they can apply to manage any change. Most users are looking for something simple, clear and lay out a step-by-step process that...

Infographic – Gamification for change delivery

Infographic – Gamification for change delivery

Are you looking for quick practical ways to gamify change delivery to improve engagement? Thanks to Covid we can no longer rely on traditional ways of delivering change. Don't fret! There are many ways in which we can use proven ways to engage all types of users...

Positive or negative change

Positive or negative change

https://youtu.be/sCSt11ZerhQ Check out our video that explains whether it makes sense to rate changes as positive or negative.

New vs. old change management models

New vs. old change management models

A lot of popular change management models are old models, many of which have been shown by research to have limited efficacy in the business world. Never the less, some of these models are still referred to as the core 'pillars' of change management. What are newer...

Change Outcome Design Success? One LEGO brick at a time!

Change Outcome Design Success? One LEGO brick at a time!

Change Outcome - Virtually all organisations are undergoing change. Especially right now, with the impacts of Covid, companies are now challenged with multiple layers of driving change simultaneously. What is applicable in this situation is not about a particular...

Change Deliverables Structure

Change Deliverables Structure

Eventually, each change deliverable contributes to the next, resulting in a detailed change plan. The change plan is a culmination of a detailed understanding.