The question of whether change management software makes a difference is no longer really open. The data is consistent and has been replicated across multiple credible research bodies. The more interesting question, for a change practitioner evaluating software for...
Change saturation is a common term used by change practitioners to describe a picture where there may be too many changes being implemented at the same time. The analogy is that of a cup with limited capacity, where if too much change is poured into a fixed volume,...
When change management operates strategically, it looks nothing like what most change practitioners spend most of their time doing. Strategic change management is not better communication planning or more rigorous impact assessment, though both of those things matter....
Assessing the change process and conducting effective change impact assessment are critical tasks for the change manager. The reason is that a detailed change impact assessment is a map from which change interventions are pieced together to drive and manage...
It is 2022 and a year ago most of us were praying for the end of Covid so that we can move back to ‘normal’. One year on, here we are again. Covid disruptions are even more severe and widespread. Not only are we still amidst continuous business disruptions compared...
Often we hear change practitioners call out the challenges of working with organisations that are not change mature. Yes it is easier for change practitioners to work within organisations that are more mature in managing change. This means that...
Data-driven change management: why methodology alone is no longer enough For the first twenty years of change management as a discipline, the primary question practitioners wrestled with was methodological: how do you follow the right sequence of steps to prepare...
Most organisations today would not dream of running a marketing function without dashboards, attribution models, and conversion analytics. They would not manage a supply chain without real-time inventory data, nor run an HR function without workforce metrics tracking...
The past 1.5 years has been super challenging for most organisations. The constant stop and start interruptions of Covid has taken a toll on most employees. One minute we are going back to work the next minute we are not. One minute we...
Adopting a behavioural science approach to managing behaviour change means leveraging scientific research about human behaviours and using this to better manage employee behaviour and change. A lot of the common practices in change management are not always based on...
Research on aversion to loss can explain why people don’t want to change. I spoke with Senior Fellow, anthropologist and ex-Inteller Tony Salvador.It sounds completely illogical but true ….This plays out in various facets of how people make decisions about choices …...
When organisations roll out a new system or digital tool, the default playbook tends to look something like this: schedule a training session, send a few announcement emails, hold a town hall or go-live event, and then declare the project complete. It is a familiar...