Change Measurement

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The death of the change heat map

The death of the change heat map

Change heatmaps are considered valuable by many organizations struggling with facing too much change. Heatmaps are easy to understand and people intuitively get heatmaps without much explanation. The darker colours are bad, or too much change. The lighter colours are...

How to create strategic and quantitative change reporting

How to create strategic and quantitative change reporting

A typical scenario for a lot of program meetings goes something like this. The program spends the bulk of the time discussing program cost, delivery progress, technical risks and resourcing challenges. And when it comes to Change Management reporting, we are often...

The problem with change management metrics

The problem with change management metrics

As change practitioners, we often hear that Change is intangible and hard to measure - A key concern with change management metrics. As a result, the discipline is often perceived as less value-adding and less critical to the business and program performance. We work...