Designing change

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Disco, diversity and managing change

Disco, diversity and managing change

I recently went to a concert to see some of the super soul bands of the 70s and 80s including The Jacksons, Sister Sledge, The Village People, and Pointer Sisters. In addition to funk and soul, there was a big component of disco music as well. I started becoming more...

Designing quality change experiences

Designing quality change experiences

Successfully achieving business outcomes through change requires good people change experiences. A positive employee change experience means that he/she is more likely to be engaged and more able to deliver a great customer experience. How does one go about designing...

5 things Eames taught me about agile project delivery

5 things Eames taught me about agile project delivery

Recently I was reading about the creative process of Ray and Charles Eames, the couple who epitomized modern furniture design in the 1940s-60s. I was immediately struck by how many agile concepts were championed by Eames all those years ago. What we now know to be the...

Lessons in Change Management from “The Powers of Ten”

Lessons in Change Management from “The Powers of Ten”

In 1977, Ray and Charles Eames, celebrated for their iconic mid-century furniture, embarked on a cosmic journey. Their creation, "The Powers of Ten," takes viewers from an ordinary picnic on Earth to the edges of the observable universe, showcasing the vastness and...