You know the drill .... having been around the blocks and worked on many projects you've seen these many times over. Change managers often go through similar experiences as we progress through each phase of the project. What has been your experiences across the...
Latest Blogs •
Change practices benchmarking report
[et_bloom_locked optin_id="optin_5"] content [/et_bloom_locked] Click on the below to download the report. Change Practices Benchmarking report [et_bloom_locked optin_id="optin_5"] content [/et_bloom_locked]
Why lots of functions think they are all experts in managing change
Click here to download this infographic. Why everyone thinks they know change
5 ways to graduate from change heatmaps
So you’ve climbed the change management career ladder. You’ve not only managed complex projects, but are starting to help the business manage the change landscape. Like most organisations, the business you are supporting is implementing various changes to stay...
The BIG gap in managing customer experience
Managing customer experience is in vogue at the moment. This is particularly the case for competitive industries where there is little differentiation in terms of price points and services offered such as banking and utilities. Touting the company’s focus on ‘customer...
Change Management Measures Diagram
Lead change and drive business results through hard data
DOWNLOAD THE BROCHURE HERE The change compass brochure
The Ultimate Guide in Designing a 5 star Change Journey
Designing a change journey is a design process. Like in any design processes, you need to know intimately the impacted people you are working with, the world they are in and their expectations and behaviours. In this way, design is about anticipating and shaping the...
Infographic: Landing multiple changes in a multiple environment – How to land
Infographic: Landing multiple changes in a multiple environment - How to land
Infographic: Landing multiple changes in a complex environment. The role of Control Tower and Air Traffic Control
Landing change effectively within a complex environment
7 ways to design an outstanding change journey
Right now I am writing this article from a Four Seasons resort in Hawaii after having 3 flights cancelled in a row. It has been quite a stressful experience as you can imagine and it’s the fourth day of delay. I’m not able to get back home! However, this started to...