You know the drill .... having been around the blocks and worked on many projects you've seen these many times over. Change managers often go through similar experiences as we progress through each phase of the project. What has been your experiences across the...
[et_bloom_locked optin_id="optin_5"] content [/et_bloom_locked] Click on the below to download the report. Change Practices Benchmarking report [et_bloom_locked optin_id="optin_5"] content [/et_bloom_locked]
Click here to download this infographic. Why everyone thinks they know change
So you’ve climbed the change management career ladder. You’ve not only managed complex projects, but are starting to help the business manage the change landscape. Like most organisations, the business you are supporting is implementing various changes to stay...
Managing customer experience is in vogue at the moment. This is particularly the case for competitive industries where there is little differentiation in terms of price points and services offered such as banking and utilities. Touting the company’s focus on ‘customer...
DOWNLOAD THE BROCHURE HERE The change compass brochure
Designing a change journey is a design process. Like in any design processes, you need to know intimately the impacted people you are working with, the world they are in and their expectations and behaviours. In this way, design is about anticipating and shaping the...
Infographic: Landing multiple changes in a multiple environment - How to land
Adapting to change has always been a formidable challenge for organizations, but the complexities of today's business landscape have taken this challenge to a new level. With the relentless march of technological advancements, the dynamic shifts in market dynamics,...
Right now I am writing this article from a Four Seasons resort in Hawaii after having 3 flights cancelled in a row. It has been quite a stressful experience as you can imagine and it’s the fourth day of delay. I’m not able to get back home! However, this started to...