Change Measurement

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Beyond the Survey: A Strategic Lens on Change Readiness Assessment

Beyond the Survey: A Strategic Lens on Change Readiness Assessment

Change readiness is one of the most critical, yet often misunderstood, concepts in change management. For many practitioners, it’s been reduced to a series of surveys or assessments — a simple gauge of how “ready” stakeholders feel. But this oversimplification...

The One Under-Emphasized Skill for Successful Change Managers

The One Under-Emphasized Skill for Successful Change Managers

Change managers are not just facilitators of change transition; they are strategic partners who must understand and navigate complex organisational landscapes. One key skill that is often under-emphasised in this role is analytical capability. By adopting a strategic...

How to measure change adoption

How to measure change adoption

Measuring change adoption is one of the most important parts of the work of change practitioners.  It is the ultimate ‘proof’ of whether the change interventions have been successful or not in achieving the initiative objectives.  It is also an...

Are You Too Fixated on the Change Maturity of Your Organisation?

Are You Too Fixated on the Change Maturity of Your Organisation?

As a change management practitioner, your mission is to guide organisations through change, building their ability to manage transitions effectively and sustainably. A major part of this work often involves helping organisations develop their "change maturity" — the...

The Danger of Using Go Lives to Report on Change Management Impacts

The Danger of Using Go Lives to Report on Change Management Impacts

In the world of change management, Go Lives are often seen as significant milestones. For many project teams, these events represent the culmination of months or even years of hard work, signaling that a new system, process, or initiative is officially being launched....

The ultimate guide to measuring change

The ultimate guide to measuring change

Updated 26 January 2025   A lot of change practitioners are extremely comfortable with saying that change management is about attitudes, behaviours, and feelings and therefore we cannot measure them.  After all, a big chunk of change folks are more interested in...