Transformation and change professionals often find themselves in the position of defending the value of change management. Despite the critical role that change management plays in ensuring successful project outcomes, many stakeholders remain sceptical. Some view it...
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Why Every Organisation Needs a Holistic View of Change (and How to Achieve it)
Do We Really Need a View of Changes Across the Organisation? As the pace of change accelerates, senior leaders are increasingly asking for a comprehensive view of changes happening across the organisation. However, not everyone sees the need for this. Some change...
Beyond the Survey: A Strategic Lens on Change Readiness Assessment
Change readiness is one of the most critical, yet often misunderstood, concepts in change management. For many practitioners, it’s been reduced to a series of surveys or assessments — a simple gauge of how “ready” stakeholders feel. But this oversimplification...
How to Improve Change Adoption: A Practical Guide for Change Practitioners
Change adoption is the heart of every change practitioner’s work. It’s the primary measure of whether a change initiative truly succeeds, yet, surprisingly, many organizations still fail to adequately track, measure, and manage change adoption. Without a clear...
Using Change Data to Maximise Business Results Through These 4 Systems Thinking Principles
Change management practitioners are often tasked with ensuring that transitions are smooth and successful. However, to truly excel in this role, it's crucial to embrace a systems thinking approach—an understanding that organisations are complex, interconnected systems...
The One Under-Emphasized Skill for Successful Change Managers
Change managers are not just facilitators of change transition; they are strategic partners who must understand and navigate complex organisational landscapes. One key skill that is often under-emphasised in this role is analytical capability. By adopting a strategic...
How to measure change adoption
Measuring change adoption is one of the most important parts of the work of change practitioners. It is the ultimate ‘proof’ of whether the change interventions have been successful or not in achieving the initiative objectives. It is also an...
Are You Too Fixated on the Change Maturity of Your Organisation?
As a change management practitioner, your mission is to guide organisations through change, building their ability to manage transitions effectively and sustainably. A major part of this work often involves helping organisations develop their "change maturity" — the...
Strategic Change Adoption: Aligning Multiple Initiatives for Maximum Business Benefit Realisation
In today’s fast-paced business environment, most organizations are engaged in numerous change initiatives simultaneously. These initiatives might range from digital transformation efforts to restructuring, new product launches, or cultural shifts. For change...
The Danger of Using Go Lives to Report on Change Management Impacts
In the world of change management, Go Lives are often seen as significant milestones. For many project teams, these events represent the culmination of months or even years of hard work, signaling that a new system, process, or initiative is officially being launched....
The ultimate guide to measuring change
Updated 26 January 2025 A lot of change practitioners are extremely comfortable with saying that change management is about attitudes, behaviours, and feelings and therefore we cannot measure them. After all, a big chunk of change folks are more interested in...
How Change Management Can Learn from Data Science: A Practical Guide for Change Managers
Change management professionals are increasingly requested to provide measurement, data, and insights to various stakeholder groups. Not only does this include tracking various change outcomes such as business readiness or adoption, but stakeholder concerns...