Let’s start with an uncomfortable truth: most organisations juggling multiple transformations—digital overhauls, restructures, mergers—end up with stalled initiatives, overwhelmed employees, and leaders questioning ROI. The problem isn’t a lack of effort. It’s a lack...
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Avoiding Change Collisions: Lessons from Air Traffic Accidents for Smarter Change and Transformation
Air traffic control is one of the most sophisticated and high-stakes management systems in the world. Ensuring the safety of thousands of flights daily requires rigorous coordination, precise timing, and a structured yet adaptable approach. When failures occur, they...
The Key to Successful Transformation is Managing Organisational Energy
Successful transformation is not just about having a clear strategy, the right technology, or a strong leadership team—it is about managing organisational energy effectively. Like a marathon, transformation requires a well-paced approach, allowing for the right...
How to Prove the Value of Change Management So You Won’t Need to Justify Your Existence
Transformation and change professionals often find themselves in the position of defending the value of change management. Despite the critical role that change management plays in ensuring successful project outcomes, many stakeholders remain sceptical. Some view it...
Why Every Organisation Needs a Holistic View of Change (and How to Achieve it)
Do We Really Need a View of Changes Across the Organisation? As the pace of change accelerates, senior leaders are increasingly asking for a comprehensive view of changes happening across the organisation. However, not everyone sees the need for this. Some change...
How to Improve Change Adoption: A Practical Guide for Change Practitioners
Change adoption is the heart of every change practitioner’s work. It’s the primary measure of whether a change initiative truly succeeds, yet, surprisingly, many organizations still fail to adequately track, measure, and manage change adoption. Without a clear...
Mastering Systems Change Management Through Systems Thinking
Change management practitioners are often tasked with ensuring that transitions are smooth and successful. However, to truly excel in this role, it’s crucial to embrace a systems thinking approach—an understanding that organisations are complex, interconnected systems...
The One Under-Emphasized Skill for Successful Change Managers
Change managers are not just facilitators of change transition; they are strategic partners who must understand and navigate complex organisational landscapes. One key skill that is often under-emphasised in this role is analytical capability. By adopting a strategic...
Are You Too Fixated on the Change Maturity of Your Organisation?
As a change management practitioner, your mission is to guide organisations through change, building their ability to manage transitions effectively and sustainably. A major part of this work often involves helping organisations develop their "change maturity" — the...
The Danger of Using Go Lives to Report on Change Management Impacts
In the world of change management, Go Lives are often seen as significant milestones. For many project teams, these events represent the culmination of months or even years of hard work, signaling that a new system, process, or initiative is officially being launched....
The ultimate guide to measuring change
Updated 26 January 2025 A lot of change practitioners are extremely comfortable with saying that change management is about attitudes, behaviours, and feelings and therefore we cannot measure them. After all, a big chunk of change folks are more interested in...
Change Management Adoption Metric Examples
Here is an infographic on examples of change management adoption metrics that you can use for your initiatives. There are metrics examples for 3 types of initiatives: System implementation Compliance Restructuring To find out...