In this guide: Project-level measurement methods | Business-level measures | Enterprise-level frameworks | Change maturity assessment | Frequently asked questions Change measurement translates organisational impact into quantifiable data through surveys, analytics...
From the beginning of civilizations, storytelling is a way to help us understand what is happening. In caveman paintings, the pictures reveal a lot about the significance of the pictorial story and the message being conveyed. Cave art is...
Data-driven change management: why methodology alone is no longer enough For the first twenty years of change management as a discipline, the primary question practitioners wrestled with was methodological: how do you follow the right sequence of steps to prepare...
Leading change as we know it will no longer be the same. Our audience has changed. Our industries have changed. The way people work is changing. The way to engage people is changing. And change has to change as well. I recently spoke with a manager from a government...
Change programmes rarely unfold exactly as planned. Strategies shift, budgets are cut, key sponsors move on, and external forces - from economic downturns to global disruptions - render original plans obsolete before they have even been fully executed. The COVID-19...
"When disaster strikes, it tears the curtain away from the festering problems that we have beneath them," Obama Most of the world is now shrouded in a thick cloud that is the coronavirus. It is shaping a lot of our daily lives, from shopping, travelling, visiting...
Designing a change journey is a design process. Like in any design processes, you need to know intimately the impacted people you are working with, the world they are in and their expectations and behaviours. In this way, design is about anticipating and shaping the...
So agile is all the rage at the moment. Most organisations are implementing some form of agile methodology in how they manage initiatives, anywhere from the waterfall project methodology on one extreme end through to the pure agile project methodology on the other...
The change management profession has grown by leaps and bounds. This is proportional to the speed and magnitude of change that organisations are currently going through. To manage this complexity, a lot of large organisations have created ‘enterprise change...