Research on aversion to loss can explain why people don’t want to change. I spoke with Senior Fellow, anthropologist and ex-Inteller Tony Salvador.It sounds completely illogical but true ….This plays out in various facets of how people make decisions about choices …...
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User Onboarding as a Change Management Process: The Full Adoption Journey
When organisations roll out a new system or digital tool, the default playbook tends to look something like this: schedule a training session, send a few announcement emails, hold a town hall or go-live event, and then declare the project complete. It is a familiar...
User-centric view of change impact
As a first step in understand the change, change management practitioners usually classify different change impacts into people, process, technology, and customer. There is a great effort and focus placed on describing exactly what the impact of change is from a...
Why you shouldn’t always follow a change management process
On Google,, the 2nd most searched term in change management is ‘change management process’. Users are keen to understand a standard formula that they can apply to manage any change. Most users are looking for something simple, and clear, and lay out a step-by-step...
10 Signs You’re a Seasoned Change Manager
There is a particular kind of knowing look that passes between two experienced change managers when someone in a meeting says, "We just need to communicate it better." You have seen it. You may have perfected it. It says: here we go again. No matter the industry, the...
Positive or Negative Change: Why the Binary Framing Misleads
One of the most persistent habits in organisational change is the instinct to classify changes as either positive or negative. Communications teams label restructures as "exciting opportunities for growth." Employees describe the same restructure as deeply unsettling....
New vs Old Change Management Models: What the Research Actually Shows
The Evolution of Change Management Models Change management is a critical discipline for organisations navigating today’s fast-paced and complex business environment. At its core, change management...
How To Improve Change Management Outcome Success? One LEGO brick at a time!
Change Management outcome is the holy grail, and virtually all organisations are undergoing change. Now more than ever, companies are challenged with multiple layers of driving change simultaneously. What is applicable in this situation is not about a particular...
Change Deliverables Structure: Understanding the Logical Flow of Change Management
Eventually, each change deliverable contributes to the next, resulting in a detailed change plan. The change plan is a culmination of a detailed understanding.
Demonstrating the value of change management through behaviour realisation
Many parts of the world are starting to brace for economic down turn. The Wall Street Journal and lots of publications talk of recession for the US. Some industries such as technology firms have already started cutting back staff. Real estate prices have been...
Change Project Planning: Key Considerations for Complex Environments
The disruption caused by COVID-19 accelerated a reckoning that many organisations had long been deferring: the traditional assumptions embedded in project change planning were no longer adequate for the environments their workforces now inhabited. Remote and hybrid...
Returning from the lockdown – What you need to plan for as a change practitioner
Most of us are still in lockdown or partial lockdown with Covid. At the same time, many countries are in the process of lifting restrictions and resuming normal business and social activities. In the US President Trump pushes to reopen the economy and phase out the...











