Change Approach
The future of change management in the AI era: what practitioners need to know
AI is automating change comms and training. The practitioners who stay valuable will be those who master critical judgement, data fluency and strategic advisory work.
Not all stakeholder groups need the same change plan: here’s what the data shows
Data from tens of thousands of change initiatives shows each stakeholder group needs a different type of activity, not a smaller version of the same plan.
The ethical transformation journey: How change leaders move from status quo to purpose-led impact
There's a moment in Wicked the Movie when the main character Elphaba stands on the ramparts of Shiz University, green skin and all, and realises...
The Change Management Process: 7 Steps That Actually Deliver Adoption
Seven steps still matter, but fixed timelines break when changes stack. See how to run an adaptive, data-driven process that lifts adoption.
The Science of Change Success: What Research Shows About Predicting Change Adoption
Latest findings from academic studies reveal the real drivers behind successful organisational transformation If you're leading organisational...
Landing change effectively within a complex environment
Adapting to complex organizational change has always been a formidable challenge for organizations, but the complexities of today’s business...
Understanding the Myth of Failing Fast
Central to many contemporary approaches to agile change management models is the concept of “failing fast.” This idea, popularized by agile...
How to tell stories of change
Telling effective stories is one of the most critical and most underused skills in change management. Data and logical arguments are necessary, but...
Rethinking Change Management – The “Light at the End of the Tunnel” Analogy
When navigating the complexities of organizational change, leaders often rely on analogies to communicate the journey and keep their teams...
How to use gamification for change: Your guide
Gamification is the application of game mechanics and elements to non-game activities, greatly enhancing the player experience. Whilst gamification...
Oversight of Change Initiatives: Strategies for Successful Change
There is now plenty of research and articles on successful organizational change management out there. However, most of these are focused on driving...
Why We Are Change Resistant: Insights and Solutions
Change is an inevitable part of, not just corporate life and business processes, but life in general. It’s a natural occurrence that we all must...
The Enterprise Change Champion Model: How to Build Change Capability and Talent – Simultaneously
Rethinking Change Champions Beyond the Project Lens For decades, the change champion has been a familiar figure in large-scale...
Most change strategies are tactics. Here’s how to do it better.
Creating a strategic approach to effective communication and a change management plan and change management strategy in change management is one of...
Change Readiness Assessment: Beyond the Survey to Strategic Insight
Strategic change readiness assessment goes beyond surveys to repeated measurement. Learn to forecast adoption risk and decide whether to proceed or delay.
Diagnosing Change Resistance: The Layer-by-Layer Method That Finds Root Causes
Diagnosing change resistance is the practice of working past the most visible symptoms to identify the actual structural, behavioural or...
How to Manage Change Through Buddhism Change Techniques
How does Buddhism view the concept of change?Buddhism embraces change as an inherent aspect of life, emphasizing the Pali word for impermanence,...
How to avoid a productivity dip during change: what the research actually says
Here is a number that rarely appears in transformation business cases: the productivity cost of the change itself. Organisations routinely model the...
How to measure change adoption
Measure change adoption using observed data and baselines. Use this five-step method to track whether people consistently work the new way after go-live.
Why ‘Release on Demand’ is the Hidden Key to Agile Success (and How Change Management Can Drive It)
In the world of scaled agile, “Release on Demand” is a concept that has profound implications for agile teams and their project approaches. It...
supply chain gamification infographic
Gamification for Change Management: Transforming Engagement and OutcomesChange is a constant in today’s organizations, but ensuring that employees...
7 Ways Change Managers Can Influence And Improve Change Governance
Change governance maturity varies widely across organizations - from those with established PMOs and formal governance structures to others that...
Change management org structure: how to build an enterprise team that drives real results
Most organisations that struggle with large-scale change don't have a capability problem. They have a structural problem. The change practitioners...
Enterprise change management strategy: repositioning from tactical support to strategic powerhouse
Here is a paradox that plays out in large organisations with uncomfortable regularity. The more complex and frequent the change environment becomes,...
How Change And Transformation Leaders Can Escape the “Pig Wrestling” Trap: Mastering Problem Cleansing to Drive Real Change
Wrestling with Pigs - Why Change Leaders Get Stuck in the Mud As change and transformation professionals you know the feeling: you’re deep in a...
The Key to Successful Transformation is Managing Organisational Energy
Successful transformation is not just about having a clear strategy, the right technology, or a strong leadership team—it is about managing...
Why Transformation Offices Are Missing the Mark on Change Management
For many organisations, transformation has become a strategic necessity. However, the success rate of large-scale transformation efforts remains...
Transforming Behaviours into Habits: Unlocking Change Through Belief, Reinforcement, and Strategy
With complex, high-stakes change environments, change leaders know that success hinges on more than just strategies and frameworks. It rests on the...
How Clinical Psychology Enhances Change Management: Evidence-Based Strategies for Organizational Success
Clinical psychology principles integrated with change management strategies can increase organizational transformation success rates. This...
How to measure change adoption: the definitive guide for practitioners
Improving change adoption is the practice of taking concrete actions before, during and after a change is delivered so that the people affected...
Mastering Systems Change Management Through Systems Thinking
Change management practitioners are often tasked with ensuring that transitions are smooth and successful. However, to truly excel in this role,...
The One Under-Emphasized Skill for Successful Change Managers
Change managers are not just facilitators of change transition; they are strategic partners who must understand and navigate complex organisational...
The meaning of managing change
Is change management just a job or a career? When you clock in and clock out everyday do you ever wonder what is the purpose of all this work? Yes,...
Navigating the Winds of Change: A Glimpse into the Future of Change Management in 2024
As the global landscape continues to evolve, so too does the field of change management. The year 2024 promises a shift in the way organizations...
Change Practitioner Q&A Series: Annah Kaspar
In this Change Practitioner Q&A series, we talk to change managers to ask them how they approach their work. This time we are talking to Annah...
Change Practitioner Q&A Series: Fiona Johnson
In this Change Practitioner Q&A series we talk to change managers to ask them how they approach their work. This time we are talking to Fiona...
Four Chinese New Year customs you can adopt to improve your change outcome
It is the year of rabbit in the Chinese New Year of 2023. A quarter of the world’s population celebrates this. It is also the first...
How to be more strategic in managing change – Infographic
Most change practitioners are hired to support an initiative whilst others are supporting the business. Irrespective of the role, there are ways to...
Change management software benefits: how the right tools improve transformation outcomes
The question of whether change management software makes a difference is no longer really open. The data is consistent and has been replicated...
4 common assumptions about change saturation that are misleading
Change saturation is a common term used by change practitioners to describe a picture where there may be too many changes being implemented at the...
Strategic change management: how to shift from project delivery to organisational leadership
When change management operates strategically, it looks nothing like what most change practitioners spend most of their time doing. Strategic change...
The change and disruption in Ukraine show how complex and dynamic the change process can be
Assessing the change process and conducting effective change impact assessment are critical tasks for the change manager. The reason is...
As a change manager how do I improve my company’s agility
It is 2022 and a year ago most of us were praying for the end of Covid so that we can move back to ‘normal’. One year on, here we are again. Covid...
How to implement change process when your business is not change mature
Often we hear change practitioners call out the challenges of working with organisations that are not change mature. Yes it is easier for...
Data-driven change management: why methodology alone is no longer enough
Data-driven change management: why methodology alone is no longer enough For the first twenty years of change management as a discipline, the...
Building a Data-Driven Change Management Environment
Most organisations today would not dream of running a marketing function without dashboards, attribution models, and conversion analytics. They...
The one approach every initiative should incorporate post-Covid
The past 1.5 years has been super challenging for most organisations. The constant stop and start interruptions of Covid has taken a toll...
Behavioural science approach to managing change: The science you need
Adopting a behavioural science approach to managing behaviour change means leveraging scientific research about human behaviours and using this to...
Aversion to loss – Knowing how this works can prevent change resistance
Research on aversion to loss can explain why people don’t want to change. I spoke with Senior Fellow, anthropologist and ex-Inteller Tony...
User Onboarding as a Change Management Process: The Full Adoption Journey
When organisations roll out a new system or digital tool, the default playbook tends to look something like this: schedule a training session, send...